Staff is exceptionally friendly and helpful. My son got seriously ill in the middle of the night during our stay and the staff gave us the necessary attention, helped us all to get access to a doctor (a service of the NH-hotels apparently) and later helped us to get to the nearest hospital.
Catharina
mai 2023
The staff of this hotel is really friendly, always there to give you a hand and answer all your questions. The standard room is pretty standard, nothing out of the ordinary, but comfortable, they have good beds and pillows, letting us have pleasant sleep nights. The location is in a residential area, and you would have to walk c.a 6-7 minutes to the nearest metro station but there is a bus station right in front of the Hotel building, and then you have easy access to the rest of the city.
Dafsin
janvier 2022
Breakfast was excellent. Hotel was clean and the staff very friendly.
Martin
mars 2023
The property was very well kept and clean. Great breakfast and the room was comfortable and nice.
Allison
avril 2023
Best hotel so far in Madrid. Within 2 years we traveled here 6 times and this was our best stay. Family friendly, but great for Business travellers as well. Best breakfast selection! If you have special diet you will find all you need here: vegan, glutenfree..etc and not just the usual cliches - they have a real variety!!! Everything is fresh and great quality. Our rooms and beds were very comfortable. Loved this hotel. Great service!
Szilvia
juillet 2023
I really enjoyed the breakfast at the hotel. There was a good selection of Spanish food. Additionally, the cleaning at the hotel was impeccable. Everything was always tidy and well-maintained, which really added to my overall enjoyment of my stay.
Luis
décembre 2022
The breakfast buffet was really good, a wide selection of food, juices and coffee available. I also appreciated the variety of milk available for different dietary requirements. The staff at breakfast each day were friendly and helpful. The location was quite convenient, in that it is between the city centre and the airport, but it was a little further than I would have liked from the metro (around 8 mins walk to Ventas - which seems quite far when it's 36+ degrees). The pool was nice. The room was comfortable and clean, but smaller than expected.
Sara2468
août 2022
Breakfast was amazing, and the hotel inside is pretty modern and clean. On top of that, you have free candies and drink at the reception.
André
mars 2023
The hotel was clean and had great facilities including a nice pool. The room was on the small end but was clean and comfortable enough with a decent sized bathroom. The view of our room was nice too. We can see the pool. The breakfast was excellent. My girlfriend really like the variety of options available, especially for people with special dietary needs.
Noor
juillet 2022
Breakfast had a large selection, was well laid out and attended. Always getting topped up to ensure everyone got the same standard and availability.Room was a bit small, but spotless clean.Bed was very comfortable
Janice
août 2022